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  1. Maven
  2. Maven Technical Help Center

Maven Technical Help Center

All technical questions regarding the app, the technology or your data.

Physical Product Features

  • What is the meaning of the Maven Collar sensor's different LED behaviors?
  • Can the Maven Collar distinguish when my pet is walking or running?
  • Can I use the Maven Collar for walks, with a regular leash?
  • Why is there a light in the Maven Collar sensor? Can I turn it off?
  • Can I choose another collar model?
  • Are the Maven devices' batteries rechargeable or replaceable?
See all 8 articles

Software Related Supoprt

  • Is the Maven App available for Android devices?
  • I haven't seen any activity updates for a while, what should I do?
  • What are Family Members and how do they work? Can I give other people access to my pet's data?
  • What are the compatibility requirements for the Maven App?
  • Is the Maven App compatible with my tablet?

Other

  • How soon can I get help from the Maven Vets?
  • Does Maven provide GPS pet tracking?
  • Can the Maven App or devices have access to any of my personal data?
  • Who has access to my pets' data?
  • Can I access my pet’s data when I’m away from home?
  • What data does Maven track and store from my pet? Is any of my personal data tracked as well?
See all 14 articles
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