Physical Product Features
- What is the meaning of the Maven Collar sensor's different LED behaviors?
- Can the Maven Collar distinguish when my pet is walking or running?
- Can I use the Maven Collar for walks, with a regular leash?
- Why is there a light in the Maven Collar sensor? Can I turn it off?
- Can I choose another collar model?
- Are the Maven devices' batteries rechargeable or replaceable?
Software Related Supoprt
- Is the Maven App available for Android devices?
- I haven't seen any activity updates for a while, what should I do?
- What are Family Members and how do they work? Can I give other people access to my pet's data?
- What are the compatibility requirements for the Maven App?
- Is the Maven App compatible with my tablet?
Other
- How soon can I get help from the Maven Vets?
- Does Maven provide GPS pet tracking?
- Can the Maven App or devices have access to any of my personal data?
- Who has access to my pets' data?
- Can I access my pet’s data when I’m away from home?
- What data does Maven track and store from my pet? Is any of my personal data tracked as well?