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  1. Maven
  2. Maven's Operational Help Center

Maven's Operational Help Center

FAQs

  • What’s in the Maven kit? How do I set it up?
  • How much does a Maven membership cost?
  • What’s included in my membership? How do I cancel?
  • Do I need a membership to get vet care? How soon can I get vet care?
  • Does Maven provide GPS pet tracking?
  • Is the tracking collar safe for my dog? Is it safe for my cat?

Getting started

  • Unboxing
  • How do I start using my Maven kit?
  • How can I install the Maven app?
  • How to insert the sensor into the Maven collar?
  • How do I adjust the collar to my pet's size?
  • How do I setup the Maven home station?
See all 7 articles

Transactional Questions

  • I already have a membership covering one pet, can I add more pets to it?
  • Can I cancel my Maven membership?
  • How do I cancel my Maven membership?
  • How can I ask for an invoice?
  • I’ve placed an order, when can I expect to receive my Maven kit?
  • How much do the Maven devices cost?
See all 13 articles

Terms & Privacy

  • Terms and Conditions
  • Returns and Refund Policy
  • Privacy Policy
  • Warranty
  • Terms of Service
  • Terms of Sale

Other

  • How can I contact Maven’s Support Team?
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