FAQs
- What’s in the Maven kit? How do I set it up?
- How much does a Maven membership cost?
- What’s included in my membership? How do I cancel?
- Do I need a membership to get vet care? How soon can I get vet care?
- Does Maven provide GPS pet tracking?
- Is the tracking collar safe for my dog? Is it safe for my cat?
Getting started
- Unboxing
- How do I start using my Maven kit?
- How can I install the Maven app?
- How to insert the sensor into the Maven collar?
- How do I adjust the collar to my pet's size?
- How do I setup the Maven home station?
Transactional Questions
- I already have a membership covering one pet, can I add more pets to it?
- Can I cancel my Maven membership?
- How do I cancel my Maven membership?
- How can I ask for an invoice?
- I’ve placed an order, when can I expect to receive my Maven kit?
- How much do the Maven devices cost?