What’s included in my membership? How do I cancel?

What’s included in your membership:
All options include access to the whole 24/7 Maven proactive pet care experience!
Maven Kit (valued at $200):
Collar
Tracker
Home station
Cords and plugs

App access (valued at $50/month):
Insights into your pet’s health
Medication reminders
Behavior and activity tracking
Sleep tracking
And more

24/7 vet access which can cover:
routine consults ($50 to $250)
emergency consults ($250 if no intervention is needed)
diet plans (valued at $500 plus follow-ups)
behavior training plans (between $150-$250 per session)
illness and disease consults
medication advice
And more!

How to cancel your membership:
Contact our support team [e-mail] requesting the cancellation of your membership (at least 5 days before the next monthly payment is due).
We cancel your membership and send you a pre-paid return label.
Return the kit within 15 calendar days.
Once we receive your kit, we check to see if it’s still usable - if it is great! No charge! If it’s broken or parts are missing, we charge retail value (up to $200).